STEP 01
ABC qualifies the resident’s request
Need, location, timing, and relevant service details are collected before any member is contacted.
How members use ABC
Tell ABC what work you want. We’ll call when we’ve got one.
Members set a few broad preferences once. ABC qualifies each community request, calls one appropriate member, and waits for a real yes before making the appointment.
No new softwareNo biddingNo lead fees
Meet Jeff.
Main Street Heating & Cooling · Family-owned · Residential HVAC
Set up once
A few preferences are enough.
Jeff doesn’t connect a calendar or replace the tools he already uses. He simply tells ABC which requests are worth a call.
01
Work he wants
Furnace repairAC repairDiagnosticsMaintenance
02
Where he works
- Main Street, USA
- Nearby neighborhoods
- Residential only
03
When to call
Broad Lead Windows—not live availability. Jeff prefers weekday afternoons and always confirms the actual appointment himself.
Jeff’s Lead Windows
These windows tell ABC when a call is welcome. They never promise that Jeff is available, and they never create a booking automatically.
Mon
Tue
Wed
Thu
Fri
Morning
—
—
—
Call
Call
Afternoon
—
—
—
Call
—
Evening
Call
Call
Call
—
—
Jeff says evenings Monday through Wednesday. That’s enough. No calendar integration required.
ABC asks. Jeff always makes the final call.
When a request matches
One useful call. One clear decision.
ABC handles the qualification and context. Jeff only needs to decide whether the job fits his business and schedule.
STEP 02
The right member is identified
ABC checks category, service area, Lead Windows, participation, and priority—without broadcasting the request.
STEP 03
ABC calls Jeff
ABC AI Concierge Connected
“Hi Jeff, this is ABC calling on behalf of your local Chamber. A resident needs furnace service Monday afternoon. The unit is clicking and not producing heat. Can you take it?”
Accept
Decline
Illustrative call—not an active control. Jeff’s answer determines what happens next.
STEP 04
Jeff says yes—or no
A yes creates the appointment. A no simply moves ABC to the next qualified participating member.
The member stays in control
ABC brings the opportunity. The member makes the commitment.
See how the same workflow can live on a member’s own website, with that member receiving first priority.