Why keeping demand local matters

Shop Small proves the intent. ABC helps Chambers act on it all year.

Awareness matters. The next step is making it easier for a resident to turn that intent into a confirmed appointment with a member business.

$18B

estimated U.S. Small Business Saturday spending in 2025

$241B+

reported Shop Small sales generated since 2010

68¢

of each small-business dollar estimated to stay in its local community

American Express figures are survey-based estimates and reported sales, not ABC outcomes. The 68¢ figure comes from a separate economic-impact study. Sources: 2025 Small Business Saturday · Shop Small impact

Example Chamber Dashboard

Main Street Chamber · last 12 months

Main Street ABC Data

A working view of what your community needs, which members are participating, and where appointments are being created.

62

active members

432

community requests

324

member matches

208

appointments

89%

kept with members

$53,400

estimated activity

Appointments created

Month by month

12-month view
11
Oct
14
Nov
13
Dec
16
Jan
18
Feb
17
Mar
20
Apr
19
May
21
Jun
15
Jul
14
Aug
30
Sep

Request outcomes

Where requests landed

Appointments confirmed208
Matched or in progress116
Chamber follow-up3

Chamber Assist Queue

Requests automation could not place. Everything the resident shared is retained for staff follow-up.

CHAMBER_ASSIST
Nov 10, 2026, 12:53 PM

Photography · Hudson

“Our reception hall needs a photographer for a retirement party next month.”

Requested timing
Flexible · Evening
Customer
Dana R. · dana@example.com
Attempt history
No member reached yet

No participating member covers this trade yet — a recruiting signal for the Chamber.

CHAMBER_ASSIST
Nov 9, 2026, 10:53 AM

Plumbing · Solon

“Water heater is leaking at the base. Need someone out this weekend if possible.”

Requested timing
Flexible · Weekend
Customer
Marcus T. · (330) 555-0142
Attempt history
Tinkers Creek Plumbing: declined

Every matching member declined the requested window — resident asked for a staff callback.

CHAMBER_ASSIST
Nov 8, 2026, 6:53 AM

General request · Streetsboro

“Looking for a mobile mechanic who can come to our farm outside town.”

Requested timing
Flexible · Flexible
Customer
Priya S. · priya@example.com
Attempt history
No member reached yet

Request was outside every member's service area — resident referred to the county program.

Recent community requests

Handyman / home repair · Main Street, USA

Home repair

TRIAGING

Plumbing · Main Street, USA

Plumbing

CONFIRMED

HVAC / heating & cooling · Main Street, USA

HVAC

CONFIRMED

HVAC / heating & cooling · Main Street, USA

HVAC

TRIAGING

Pet grooming · Main Street, USA

Pet grooming

OFFERED

Handyman / home repair · Main Street, USA

Home repair

OFFERED

Handyman / home repair · Main Street, USA

Home repair

OFFERED

Pet grooming · Main Street, USA

Pet grooming

OFFERED

Community demand

A planning signal for member recruitment, outreach and capacity.

HVACHigh demand
PlumbingHealthy capacity
Auto RepairCapacity shortage
Pet ServicesHealthy
ElectricalHealthy capacity
PhotographySeasonal peak

Top participating members

Main Street Heating & Cooling

38 appointments accepted

$13,030

Tinkers Creek Plumbing

28 appointments accepted

$8,260

Wagging Tails Grooming Co.

26 appointments accepted

$2,210

Liberty Park Electric

19 appointments accepted

$5,890

Twin Days Home Repair

17 appointments accepted

$4,080

Estimated activity uses average appointment values, not reported member revenue.

See it with your Chamber

Turn your directory into visible member activity.

We’ll map ABC to your membership, service area and goals, then walk through the resident and Chamber experiences together.